Legal

Terms of Service

Please read these terms carefully before using our services.

Last updated: March 2025

1. Acceptance of Terms

By accessing or using the Sally website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

Sally provides professional mental health counseling and therapy services. Our website allows users to learn about available services, book appointments, and access mental health resources. All clinical services are provided subject to professional and ethical standards.

3. Appointments & Cancellations

Appointments must be booked in advance through our online booking system. Cancellations must be made at least 24 hours before the scheduled session. Late cancellations or no-shows may be subject to a cancellation fee. We reserve the right to reschedule appointments when necessary.

4. Confidentiality

All information shared during therapy sessions is strictly confidential and protected under applicable professional regulations. Exceptions include situations where disclosure is required by law, such as imminent risk of harm to you or others.

5. Payment & Refunds

Payment is required at the time of booking or session. Refunds are issued in accordance with our cancellation policy. Payments made via online platforms are processed securely through our payment provider.

6. Intellectual Property

All content on this website, including text, images, graphics, and resources, is the intellectual property of Sally and may not be reproduced, distributed, or used without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Sally shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

9. Contact

If you have any questions about these Terms of Service, please contact us through the contact page or reach out directly via email or phone.